Promotions

Road to SuccessAs the new year dawns, promotions season kicks in. Companies who are evaluating and revamping their yearly goals are likely to move personnel around to fulfill new needs, thus opening up spots for promotions. If you’re just sitting in your cubicle watching everyone around you pack their things for the corner office, it’s clear that something’s wrong. Here are a few possible reasons that you haven’t gotten that promotion yet, and what you need to do to break the rut.

The number one thing to ask yourself is whether or not your boss knows you want a promotion. Although you may think it’s obvious that you don’t want to be sitting around in your tiny cubicle for the rest of your life, your boss will assume you’re happy where you are unless you tell him or her about your ambitions. Now is a good time to bring this up with your boss if you haven’t yet – with all the goal-setting going on, getting you on a management track is just one more thing to add to the mix.

If you have managerial ambitions, be sure to make them clear to your boss before you start telling your co-workers about them. If everyone but your boss knows that you’re applying for the new position that just opened up, it can make you seem overconfident. Your boss is the best resource you have when it comes to getting a promotion – make sure you take advantage or his or her suggestions and advice.

Finally, don’t try to start doing a managerial job before you’ve actually got it. You may think that you’re proving your leadership skills to the boss, but you’re really just disrupting the office dynamic and making life harder for yourself with all the extra work. Focus on doing great in the job you’ve got, and you won’t be overlooked the next time promotions season rolls around.

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Gen Y Employees

young man with a laptopAs members of Generation Y (or “The Millennials”) start taking over office spaces, older managers may have trouble relating to the work styles of their young employees. If you count yourself as one of those confused by Generation Y, it may be helpful to try catering to their working style, rather than forcing them to blend in with yours.

The first thing to know about Gen Y is that they like their freedom. Raised in the era of MTV and the internet, the phrase “the world is at your fingertips” applies to them in a very literal sense. Gen Y’ers are used to pulling together information from a huge variety of sources, rather than following a set procedure for information gathering. To tap in to this strength in a workplace setting, try reducing the amount of control you exert over the process and instead focus on the end result. Gen Y’ers can be astoundingly innovative when given the chance, so give them the freedom to do so in an office setting and you may be impressed with the result.

Secondly, it’s safe to assume that people who grew up surrounded by computers and cell phones know and love their technology. Many Gen Y’ers become frustrated with traditional office procedures that they’re used to doing with technology. Instead of suppressing this frustration, give them the chance to come up with more streamlined, technology-based alternatives. If they work out, you might end up saving the company a bundle of money and time. If not, it’s just motivation to find another way to do things. As many market-prediction firms say, technology-based business is the future. So why not let Gen Y get started?

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Hiring The Right Person

After sitting through God-knows-how-many interviews in your life, you’re finally going to be on the other side of the table. Getting promoted to an interviewer or hiring manager means that the company trusts you to make choices regarding new personnel who could shape the future of the business. It’s a big responsibility, and it can be nerve-wracking to take over the hiring process. Here are a few mistakes that hiring personnel commonly make as well as how to avoid them.

The most common problem that hiring personnel run into is falling prey to the temptation to base their decision on facts and figures alone. Although a high-powered resume is certainly an important component of a good candidate, it’s useless to hire somebody who won’t fit in with the culture of your workplace. A good way to avoid this pitfall is to include employees in the hiring process – since they’re the ones who will actually have to work with and train the new hire, their opinions are invaluable to finding a candidate who will fit in well.

On the more analytical side, a common mistake that’s easy to avoid is failing to do a thorough enough background check. Even though it seems cumbersome to run a full background check on people who more likely than not have zero criminal history, you never know what could be lurking behind those snappy business suits and polished smiles. Similarly, remember to check references – a full 25% of companies don’t check, according to a 2010 SHRM survey. Spending 10 minutes making phone calls is much easier than hiring the person and finding out that they only have half the experience that’s on their resume.

Remember, the hiring process is both analytical and holistic. Hold both sides in equal importance, and finding a good candidate should be a snap.

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The Middle Management Mentality

businessman recliningYou have noticed a change in the work sub-culture, and in fact it’s been going on for the last 15 years or so. How would you describe it, this change? Well, the big picture seems to shift drastically every couple of weeks or so. Any notion of a stable long-range plan no longer exists. People are rapidly pulled off assignments and given new things to do, creating a chaotic atmosphere that sometimes feels like a dizzying disaster. And it becomes harder and harder to explain to anyone what the company is about, what its mission and goals are, and where it will be in a year, let alone five.

Welcome to the world of middle management. It used to be that companies were guided by visionaries—presidents, CEOs and CFOs with big picture brains who oversaw the creation of long-range plans that were blueprints for long-term success. Today, fewer and fewer visionaries exist at these business levels. Their old jobs have now been filled from the lower ranks of middle management, who have always been trained to handle specific tasks, to fit into a chain of command rather than orchestrate it.

Now that middle managers are in charge at so many companies, one can observe noticeable drift and uncertainty. This is what happens when people are given responsibilities they are neither trained for nor meant to handle. The job of the middle manager is to look busy, always, and preserve his job. Be deft and fit in, whether you’re a visionary or not. It’s most likely that this cycle will also pass.

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Gifts For Your Employees

Christmas in the officeWhether you have hundreds of employees or just one, deciding on which gifts to get them can be a difficult process. You want to give them something a little more thoughtful than cold hard cash, without overstepping office propriety. As we’ve said before, always keep the professional relationship you have with your employees in mind when picking out gifts and get them something that is relevant to their job or a commonly held social interest, like baseball or table games.

Even if you’re getting individual gifts for each of your employees, do your utmost to spend the same amount of money on each one. Even if you do have favorites in the office, the holiday gift exchange is not the time to show it. Exceptions to this rule are for employees with whom you have a personal relationship, like your assistant, or people who have recently earned an award or special achievement.

Just like the amount you spend, the timing of your gifts should also be equal. Either hand them out at a staff meeting, or sneak in to the office early to leave them on everyone’s desks. If you’re giving a special gift to anyone, for example to the person with the special achievement mentioned above, do it in a public setting accompanied by an announcement so that the rest of your employees don’t question your motives behind the extra-special gift.

Getting gifts for your employees is a wonderful way to say “thank you” for all the hard work they’ve put in over the past year, and can make for a great office tradition. Pick your gifts wisely, and you’ll create holiday spirit and an office full of very happy employees.

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How To Get Ready For Vacation

Meeting To Prepare VacationAs the holiday season approaches, most of us are thinking about taking a vacation. If you’re in a position to take time off work in the coming month, here are some tips to make sure things keep running smoothly in the office while you’re away.

1. Make a list. Rather than just writing down what needs to be done, make sure things actually go according to your specifications by including the contact information of people who might be helpful, where to find all the necessary materials, a step by step procedure and a due date. Although this may seem overbearing, you can’t assume that your team will know exactly what to do without your guidance.

2. While a list is a good start, you can’t entrust running the office to a piece of paper. Make sure that your fill-in knows office procedure and most importantly, what your style of management is. If your fill-in is usually focused on the big picture and you’re more detail oriented, ask him or her to make an effort to emulate your style of management. It will make your team feel more comfortable with the fill-in and ensure that you have the type of data you need about projects upon your return.

3. Clean your desk. Your team will probably need to access your files and even your computer, so don’t make it any more difficult for them than it needs to be. If you have time, put the things that they’ll need for the time that you’re away in a special folder and leave it out and upload relevant documents to a file sharing service like Google Docs.

Finally, be sure to thank your employees for the work that they’ll be putting in while you’re away, especially if they have to work through the holidays. Be appreciative of how lucky you are to be in a position that allows you to take a break during the holidays.

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What Not To Say When Asking For A Promotion

Businessman on kneesIf you’ve gotten tired of being passed over for promotions and have decided to march right in to your boss’s office and ask for one, more power to you. But in the heat of the moment, watch out for these common mistakes people make when asking for promotions.

1. It may seem like a no-brainer, but don’t request a promotion if you’ve been falling behind at work lately. Time it so that your request comes after a period of you demonstrating consistent, high-quality work.

2. Don’t mention your salary – even if you have a good reason for wanting a raise, you’ll come across as self-serving. Instead, focus on the money you can make the company if you’re promoted to the position you want.

3. Justify your request for a raise by demonstrating the quality of your work, not the amount of time you’ve been at the company. Even if you’ve been stuck at the same level for years, it doesn’t mean you’re owed a promotion. Promotions come with increasing skill, not increasing time spent at the company.

4. Avoid mentioning any other job offers you’ve been courting. You’ll come off as mercenary, and besides, you want the emphasis to be on your loyalty to the company.

5. If you have a personal relationship with one of the higher-ups, don’t try to exploit your connection to get the promotion. It will make both you and your friend look bad.

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Transitioning To Becoming Boss

nametag of the bossSo you got the promotion. Finally, your old boss is out and it’s you deciding how things should be done around the office. While you’re busy moving in to the corner office, you look at all the cubicle-dwellers around you and realize that they were your friends and co-workers until yesterday – and now your relationship with them has to change. Don’t worry – although you’re not going to be as in on the office grapevine as you were before, it’s possible to switch to the other side of management and still maintain the connections that you had with your former co-workers.

As you start to set up the structure of your office, keep in mind that not everyone will love the changes. Be prepared for some negative feedback, and remember that your employees’ thoughts on your office policies don’t reflect what they think of you as a person. With that in mind, it’s important to make a concerted effort to maintain friendly relationships with your former co-workers. While your new professional relationship entails putting a bit more distance between each other than before, it’s no excuse to forget your friendships.

Although it’s important to maintain your friendships, be aware that some of your former co-workers may try to use their personal relationship with you to get favors. If this begins to happen, gently but firmly remind them that you are still their boss, and will have to discipline them like any other employee if what they’re doing continues.

Finally, remember to act as your position dictates. You may feel uncomfortable giving orders and feedback to your former co-workers at first, but it’s an essential part of being a good boss. Your employees will respect you more for being a good boss than they will for being extra-nice because you used to work together.

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Dealing With A Non-Profit Board

Boardroom TableAs the new director or development officer of a non-profit organization, you have a lot of leeway in crafting and carrying out your management style and routine. If you’re lucky, you will work with a national board, perhaps even an international board that will meet physically only once or twice a year. The rest of the time, you’ll be teleconferencing with individual board members and committees.

The most important thing you need to do is identify who the real board players are. On every non-profit board, there are alpha members who do most of the board work (staying connected to staff, raising funds, guiding investments). Others are window dressing, helping out when they can, but mostly maintaining a low profile when it comes to actual hands on involvement.

Having identified the board movers and shakers, you must become their best friend. Confirm that you really do see eye to eye regarding the organization’s vision for the future and the present. Make sure the board backs you up, and do not hesitate to call them regularly for advice and input. An active board member loves to be consulted, and all board members want to feel that they’re appreciated for their experience and wisdom, not just their fundraising and personal donations.

Of course, these are important, too, and you must deftly make sure that all board members buy into the “give-or-get” philosophy of non-profits—make an annual set donation, or get the same amount from someone else.

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Managing Your Virtual Workforce

business people virtual connectionAs it becomes increasingly common for employees to work remotely, changes in management must be made to reflect this new workplace dynamic. If you are placed in a position of virtual management, it can be difficult to be effective using the same techniques as you would use in a brick-and-mortar workspace. To succeed as a virtual manager, you must adapt traditional management techniques to the virtual setting.

One of the most effective techniques of traditional management is strong communication with your team. While more formal communications can easily be replicated via conference calls and email, it is casual conversations that are easily lost in the virtual workforce. While this may not seem like a great loss at first, remember how little things like saying “great job on that project” can have a significant impact on the emotional state of your team. To replicate day-to-day positive reinforcement and other casual, but important, interactions in a virtual world, try sending out short emails or text messages that convey only a single thought or sentiment. By keeping it uncomplicated, your emails or texts will more closely approximate the type of thing you might say when running in to each other in the break room.

Another tenet of in-office communication that breaks down in the virtual world is face-to-face communication. Here, however, technology has a simple answer: Videoconferencing is an easy way of simulating face-to-face conversation that enables you to more meaningfully gauge your team’s thoughts and emotions whenever you meet. To utilize it successfully, make sure that all of your team members are well set up and know how to operate videoconferencing equipment. There’s nothing worse than having to stop and restart a conference because somebody’s screen froze or his or her audio is turned off.

By thinking creatively about traditional management techniques, you should find it fairly easy to transition to virtual management. You may even find that the greater flexibility that such arrangements allow makes your team even more productive than before!

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